Terms of service

TERMS OF SERVICE

Last Updated: August 16, 2026

OVERVIEW

Welcome to MDVSA. These Terms of Service (“Terms”) govern your access to and use of the MDVSA website, online store, products, and related services (collectively, the “Services”).

MDVSA is operated by MEDVSA LLC. Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

By visiting our website, purchasing from us, or otherwise using our Services, you agree to be bound by these Terms, as well as our Privacy Policy, Return and Refund Policy, and Shipping Policy.

If you do not agree to these Terms, you should not access or use our Services.


SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given consent for your minor dependents to use the Services.

You agree to provide current, complete, and accurate information when making a purchase or creating an account.

You are responsible for maintaining the confidentiality and security of your account information and for all activity occurring through your account.


SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately display and describe our products, including their colors, designs, materials, sizing, and appearance.

However, colors and product appearance may vary depending on your screen, device settings, lighting, manufacturing process, or other factors.

Measurements and sizing information are provided as a guide and may vary slightly between products or production batches.

We reserve the right to modify, discontinue, limit, or update products at any time without prior notice.

Certain products may be available in limited quantities.

All purchases are subject to our Return and Refund Policy.


SECTION 3 - ORDERS

Submitting an order constitutes an offer to purchase from MDVSA.

We reserve the right to accept, decline, limit, or cancel an order at our discretion, including in cases involving suspected fraud, pricing errors, inventory issues, payment problems, or unauthorized resale activity.

An order is not considered accepted until it has been successfully processed and confirmed.

If we modify or cancel an order after it has been submitted, we may attempt to notify you using the email address, billing address, telephone number, or other contact information provided with the order.

You agree that purchases made through our store are intended for personal or household use and not for unauthorized commercial resale.


SECTION 4 - PRICES AND BILLING

Prices, promotions, discounts, and product availability may change without notice.

The price charged for a product will be the price displayed at the time your order is placed, subject to correction of obvious pricing or technical errors.

Unless otherwise stated, displayed product prices do not include applicable taxes, shipping charges, customs fees, duties, or other charges that may apply.

You agree to provide accurate billing and payment information and to promptly update that information when necessary.

By submitting payment information, you represent that you are authorized to use the selected payment method.


SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times provided by MDVSA are estimates and are not guaranteed.

Processing and delivery times may vary depending on the product, destination, carrier, production schedule, order volume, weather, customs processing, holidays, or circumstances outside our control.

Once an order has been transferred to the shipping carrier, delivery may be subject to the carrier’s operations and policies.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Additional shipping information is available in our Shipping Policy.


SECTION 6 - INTELLECTUAL PROPERTY

All MDVSA branding, logos, graphics, artwork, designs, photographs, product designs, slogans, text, website content, and other original materials displayed through our Services are owned by or licensed to MDVSA/MEDVSA LLC unless otherwise stated.

These materials may be protected by applicable trademark, copyright, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, republish, commercially exploit, or create derivative works from our protected content without prior written permission.

MDVSA names, logos, product names, collection names, artwork, designs, and slogans may not be used in connection with another business, product, or service without authorization.

Shopify and other third-party names, logos, and services remain the property of their respective owners.


SECTION 7 - OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, integrations, or services provided by third parties.

We do not necessarily monitor or control these third-party services.

Access to third-party tools may be provided “as is” and “as available,” without warranties or endorsements from MDVSA.

Your use of third-party tools is at your own discretion and may also be governed by the third party’s terms and policies.


SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

MDVSA is not responsible for the content, accuracy, security, availability, policies, products, or services provided by third-party websites.

Your use of third-party websites is at your own risk and subject to the applicable third party’s terms and policies.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

MDVSA uses Shopify to operate portions of its online store and e-commerce Services.

Purchases made through the MDVSA store are transactions between you and MDVSA/MEDVSA LLC.

Shopify provides technology and infrastructure supporting the store but is not the seller of MDVSA merchandise.


SECTION 10 - PRIVACY

Personal information collected through our Services is handled according to our Privacy Policy.

Shopify and other service providers may also process certain information necessary to provide our Services, process transactions, prevent fraud, operate the website, and provide other functionality.

Our current Privacy Policy is available through the Privacy Policy link displayed on our website.


SECTION 11 - FEEDBACK AND SUBMISSIONS

If you voluntarily submit comments, ideas, suggestions, reviews, photographs, feedback, or other materials to MDVSA, you represent that you have the right to provide such material.

You agree that your submissions will not violate the rights of another person or contain unlawful, abusive, defamatory, malicious, or otherwise prohibited material.

We may use feedback and suggestions to improve our products, Services, and customer experience.

Nothing in this section transfers ownership of your pre-existing intellectual property to MDVSA unless separately agreed in writing.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, inventory, availability, or other information.

We reserve the right to correct errors, update information, or cancel affected orders when necessary, including after an order has been submitted, subject to applicable law.


SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services to:

• Violate applicable laws or regulations.
• Infringe intellectual property or other legal rights.
• Submit false, misleading, fraudulent, or malicious information.
• Transmit viruses, malware, or harmful code.
• Collect or track another person's personal information unlawfully.
• Spam, scrape, crawl, or interfere with the normal operation or security of our Services.
• Attempt to gain unauthorized access to our systems, accounts, or networks.
• Impersonate another person or entity.
• Use MDVSA content, artwork, branding, or designs for unauthorized commercial purposes.

We reserve the right to restrict or terminate access to the Services for prohibited activity.


SECTION 14 - AUTOMATED AGENTS

Automated software, bots, agents, scripts, scraping tools, or similar systems may not access or interact with our Services in a manner that circumvents security measures, disrupts the Services, misrepresents human activity, or violates these Terms.

Automated access must comply with applicable technical restrictions, security requirements, and laws.


SECTION 15 - TERMINATION

We may suspend or terminate access to our Services if we reasonably believe these Terms have been violated, fraudulent or unlawful activity has occurred, or continued access could harm MDVSA, our customers, or third parties.

Termination does not eliminate obligations or liabilities that arose before termination.

Sections that by their nature should survive termination will continue to apply.


SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services are provided on an “as is” and “as available” basis.

We do not guarantee that access to our Services will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded or limited.


SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MDVSA, MEDVSA LLC, and their respective owners, officers, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use our Services or products.

Nothing in these Terms limits liability that cannot legally be excluded or limited under applicable law.


SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless MDVSA, MEDVSA LLC, and their respective affiliates, officers, employees, contractors, agents, licensors, and service providers from claims, damages, liabilities, and reasonable expenses arising from your violation of these Terms, applicable law, or the rights of a third party.


SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.


SECTION 20 - WAIVER; ENTIRE AGREEMENT

Failure by MDVSA to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies and rules referenced herein, constitute the agreement between you and MDVSA concerning your use of the Services, except where another written agreement applies.


SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations as permitted by applicable law.


SECTION 22 - GOVERNING LAW

These Terms and your use of the Services will be governed by applicable laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

Nothing in this section eliminates any consumer rights or protections that cannot legally be waived.


SECTION 23 - HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.


SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms from time to time.

The current version will be posted on our website. Changes become effective when posted unless otherwise required by applicable law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by law.


SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

MDVSA
Operated by MEDVSA LLC
Email: hello@medvsaofficial.com
Website: www.mdvsaofficial.com